Terms & Conditions
Information
These terms and conditions outline the rules and regulations for the use of TEKMATION LLC’s Website. TEKMATION LLC is located at:
To order, call +1 847 857 6076 or mail Tek-Trol
796, Tek Drive ,
Crystal Lake, IL 60014, United States
FAX: +1 847 655 6062, Email: tektrol@tek-trol.com
We accept FAX, email and mail-in purchase orders.
Factory Assistance
For technical assistance, availability, pricing & support contact us at 796 Tek Drive, Crystal Lake, IL. Office between 8AM to 5PM CST weekdays Or call +1 847 857 6076
Terms
Terms of payment are net 30 days from date of invoice and are granted to customers with established credit or to those who provide satisfactory credit references. PARCEL POST, UPS, AIR AND EXPRESS SHIPMENTS ARE PREPAID AND ADDED TO INVOICE F.O.B. ORIGIN.
Pricing
Prices are in U.S. dollars. All prices are FOB IL. Freight prepaid and add unless otherwise stated on order. Federal, state, and local taxes are not included.
Quantity Discount
For volume discount, please refer to your discount sch. or contact your local Distributor or our Sales Department.
Returned Goods
No returns will be accepted without our written consent. If merchandise is returned without prior consent in writing, it will be refused. For restocking, there will be a minimum 25 percent handling charge, plus shipping charges.
Product Repair
Please contact the factory for a Return Material Authori- (RMA) prior to returning any items. A restocking and reinspection charge applies to the return of incorrectly ordered items. Warranty covers manufacturing defects only. Excludes mis-application, abuse and tampering.
Delivery
Tek-Trol ships many items from inventory, after reinspection and testing to customer configurations, for delivery the following week. We will be happy to expedite orders for same week delivery (if possible) for a nominal expedite charge. We produce to specification many items that are not carried in stock. After an order in this category has been accepted and placed in process of manufacture, no cancellations will be accepted.
Warranty
Seller warrants that the product hereby purchased is upon delivery, free from material & workmanship defects and that any such product which is found defective in such workmanship or material within 12 mos from date of installation or 18 mos from supply (whichever is earlier) will be repaired or replaced by the seller (FOB Factory). Seller shall not be obligated under this warranty for alleged defects which examination discloses are due to tampering, misuse, neglect, improper storage, and in any case where products are disassembled by any one other than authorized Seller’s representatives. Warranty excludes application misuse and failure casued due to material corrossion, over temperature & over pressure of units beyond published capabilities. EXCEPT FOR THE LIMITED WARRANTY OF REPAIR AND REPLACEMENT STATED ABOVE, SELLER DISCLAIMS ALL WARRANTIES WHATSOEVER WITH RESPECT TO PRODUCT OR LIABILITY INCL. ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE
Goods Damage or lost in transit
Goods damaged or lost in transit should be reported promptly to carrier. Any claims for loss or damage is the responsibility of the buyer. This includes short supplies.